I found this body language info on businessballs.com – study it, learn it & start making epic sales today! The single best asset you can have as a person and as a tanning salon professi... Read more
When your salon earns a reputation for throwing the most legendary Customer Appreciation Bash your town has ever seen, your customers will without a doubt both love and appreciate your effor... Read more
If you missed my column last month called, “Game On!” I forgive you – it’s busy season! Here is the Tweeted or micro-blog version of the article in 140 characters or less: 14-unit salon play... Read more
All tanning salon owners, managers and team leaders: I’ve prepared a simple, one-question test for you to take. Put on your Game Face, because how you score on this test could give you a rar... Read more
What is a press release, anyway? It’s an article distributed to media outlets like local newspapers, news stations and any other media that informs the public and portrays you, your services... Read more
How many times have you heard a quote identical to this one? I have heard it at least 50 times in the last year alone – “I really prefer to spend my money at local businesses and services th... Read more
Armed with the title “National Educator” for Performance Brands, I’ve salon-hopped across the country from coast to coast, boldly weaving my way into the very fabric and soul of the ever evo... Read more
What are sales objections? They are the veritable plethora of reasons your salon guests come up with to justify saying “No” to buying products from you. Note I said, from YOU. We could explo... Read more
Goddess or god: A man or woman of supernatural powers or attributes, a person with great strength, grace and beauty … a sales genius who wins most sales contests unless another co-work... Read more
In my October column, I shared an epic, inspiring true story about a salon that had all the right people in all the wrong jobs and how on one extremely busy Friday night in 2010, three simpl... Read more
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