Greg graduated sales school at the top of his class and was eager to start his new career in Tennessee. His strength was his ability to connect with people, and much was expected of him from... Read more
That’s right. Not in January or February. Now! Has your team completed a salon operator certification program? If your answer to this question is “no,” then IST Magazine asks, why not... Read more
Let me preface the following by stating that I am in favor of all workers being paid a fair salary for an honest day’s work. And that every employer has a responsibility to ensure that their... Read more
As you launch new training initiatives or refine those you already have, keep the larger picture in mind. There are really two types of training. The first and most basic centers on t... Read more
When you think of leadership, you are actually thinking about influence. At its core, leadership is really about your influences on the people around you, and the ability to mo... Read more
“Dear Client …” That’s how the letter usually begins. The next few sentences are a little trickier; there is really no good way for someone to hear that their data has been stolen. Unfortuna... Read more
Rubbing shoulders with successful people has demonstrated that they all share certain characteristics. There are six traits that all successful people have in common, and they serve as drive... Read more
1. How did you get into the tanning industry? I started importing tanning beds to the U.S. in 1978 and opened the first Midnight Sun® salon (national chain) on Madison Avenue in NYC the same... Read more
Our September Salon of Distinction operator – April Wisnieski of Velocity Tan in Norfolk, NE – pointed out during our interview that a typical tanning salon customer has a limited amount of... Read more
Danny checks his email and finds a message advising him that he is the new team leader for the Alpha project. The email goes on to say, “During your time at this company, we believe you have... Read more
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