Why does your organization exist, and why should anyone care? Organizations exist to perform – period. Be they for-profit or non-profit, they all exist to do something, make a product or supply a service.
Why? What’s in it for the employee to want to achieve for you? People respond when they are doing or contributing to something bigger than themselves. When national crises such as earthquakes or hurricanes occur, people are driven to volunteer not because they have to, but because they want to. Your vision and the culture you create are the reasons you exist.
Culture impacts every aspect of how you get things done, from hiring and developing the talents of the staff to customer service. Define your desired culture and then take it from words to actions. If you don’t like the culture you currently have or the results that you are currently obtaining, you are the only person who can change it. Your actions have to mirror what you desire. Do you allow the negative behavior to go unchallenged? Realize that negative behavior brings down all your good employees. They are watching – and if they see you doing nothing, your lack of action has sent a powerful message: you don’t care!
Jan Makela is an executive coach, highly-sought after speaker, and best-selling author of Cracking the Code to Success and Be the Manager People Won’t Leave. Jan has a long and successful history of working with companies to ensure quality hiring and training practices. His specialty revolves around strength-based leadership development, with a particular focus on working with senior and mid-level executives, business owners and professionals.
Copyright 2016 ist Magazine