It’s all too common for salon owners who build their own websites to make a handful of rookie mistakes. Unfortunately, it’s not unheard of for hired professionals to make errors when designing websites, too. Your website is one of your most important marketing tools, so whether you’re taking on the creation and design of it yourself or you’re hiring someone else to do it for you, make sure you avoid these all-too-common Home Page mistakes:
1. Too Many Choices People won’t actually read your home page. They’ll scan it, looking for the info that’s most immediately relevant to them. If they can’t find it quickly with minimal effort, they’ll visit a site where they can.
Your site should be designed to guide new eyes exactly where you want them to go, even if they don’t know for sure what they’re looking for… especially if they’re not sure what they’re looking for. Simple navigation with clean lines is the way to go. If your salon requires that you offer robust, complex packages and pricing choices, do that on a deeper page. Your home page should be simple and easy to navigate.
2. Wall of Text A few years ago, a multimillion-dollar ad campaign from five major magazine publishers who were touting the power of print stated, “We surf the Internet. We swim in magazines.” To do that surfing, people will interact with, share and return to websites that have pages with:
Anything that breaks up the info you’re presenting means people will read more about your company, your products and services, and why they want to do business with you.
3. No Blog Blogging for your salon doesn’t mean you have to post something every day, but it does give your website dynamic, rather than static content. Dynamic content means something on your site changes often enough that people will come back to see what’s new. More important, it engages Google in a way that unchanging pages do not.
Even one post per week, or two each month, is enough to get the attention of Google and other search engines. To attract the attention of human readers, be sure to announce the newest blog updates on your social media platforms and encourage subscribers to sign up for your blog.
4. No Optimization Yes, there’s a lot of “voodoo feel” to search engine optimization (SEO). Yes, there’s a larger-than-is-reasonable group of charlatans pretending to provide good SEO advice without actually helping your salon. No, this doesn’t mean you shouldn’t build your site without sound SEO practices in place.
A full discussion of SEO could fill several books, which would then need new editions fairly quickly because of how rapidly Google changes its algorithms. A short list of essentials includes:
5. Neglecting the Obvious Google gives bonus points for including a handful of simple page components on your website, which will help your site perform better in searches. Including “Privacy Policy” and “Contact” pages with specific data about your salon, info about how to reach you and what you’ll do with customer data takes no more than 30 minutes per page, but it’s been shown to give sites preferential ranking over similar sites that lack those pages.
Helios Software President Robert Cochrane has been developing software & marketing automation solutions for 27 years. Contact Robert with questions about Helios or the New Sunshine Marketing HUB at rcochrane@gohelios.com.
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