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• Are the rooms where guests tan, use other spa services and all bathrooms secure and private?
• Can staff or another guest see into a room through a crack, seam or open space in a wall or door jamb?
• Are security cameras aimed away from tanning rooms and used only to monitor the lobby and common areas?
• Are walls high enough to prevent someone inside another tanning room from climbing on a chair or tanning unit to peer into adjacent rooms?
• Are there any mirrors or shiny objects that may reflect an image and allow someone to view a private area?
• Have all staff been instructed how to behave and interact with customers in a professional manner?
• Are all customer files, including
credit card information, phone numbers, addresses, etc. stored in a safe and secure manner?
NOTE: All staff with access to such info must be trained how to maintain and secure it, and instructed to never share such data or use it for illegal purposes.
• Are staff required to store cell phones during working hours and not use them when performing their job duties?
NOTE: Since all cell phones have cameras and recording devices, it would be a prudent practice to keep cell phones securely stowed away during working hours and clear of tanning and treatment rooms, etc.
• Prior to hiring them, have you properly screened all potential staff and conducted background checks?
Vice President of Universal Insurance Programs, based in Phoenix, AZ. She works with new and existing salon owners to determine and provide insurance coverage for their unique business models. Contact Jenny with any questions regarding your insurance at 800.844.2101 x1480 or email email@example.com.
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