Tierney / stock.adobe.com
Okay, let’s talk about one of my Top 5 Pet Peeves. Understandably, my wife readily offers that there are actually about 100 – whatevs. The following is surely close to the top.
A visit to your salon may be a customer’s last bastion of hope for a better day. Make sure it IS!
A 26-year industry veteran, Joe has taught certified salon operator training for the last 15 years, as well as advocating indoor tanning in many capacities. Joe is a sought-after speaker and presenter at both national & regional trade events, also interacting with the FDA, state & local regulatory agencies. During his most recent tenure with the ITA, he served as director of membership.
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