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“There are only two of us in my department. Why should I bother with a formal meeting? We sit right across from each other.
If used correctly, over time managers and employees can enjoy many benefits by meeting one-on-one.
About the Author:
Kate Zabriskie is the president of Business Training Works, Inc., a Maryland-based talent development firm. She and her team help businesses establish customer service strategies and train their people to live up to what’s promised. For more info, visit Businesstrainingworks.com.
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