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When you hire new employees, whether permanent or seasonal, you likely have a structured training program that they are required to undergo upon hire. Once initially trained, is ongoing training a necessary aspect of their job responsibilities?
Regular retraining will help you to set expectations for your employees and provide consistency in the services you offer.
Melissa Damiani is the Sales Manager of SunLync Software, Inc. a member of the JK-North America group of companies. With the company since 2002, Melissa has served the organization in several capacities, and has extensive knowledge of all aspects required to deliver robust salon management software solutions that are designed to enable measurable growth within its users’ ever-evolving business models.
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