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“I sit right next to them. We don’t need to have a staff meeting.”
When used to their full capacity, staff meetings are a dynamic management tool
About the Author: Kate Zabriskie is the president of Business Training Works, Inc., a Maryland-based talent development firm. She and her team help businesses establish customer service strategies and train their people to live up to what’s promised. For more info, visit Businesstrainingworks.com.
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