Part of managing well is maximizing your time. As the industry changes and many owners are either 1) multi-site and spending less time in each store, or 2) part-time owners with full-time jo... Read more
Marketing and advertising have changed completely in the last 10-20 years. In the past, our primary methods of receiving advertisements were newspaper, radio, billboard and TV. Flash forward... Read more
One of the favorite parts of my job is getting the chance to visit with other salon owners and small business owners. We typically share stories about our lives and businesses, which often l... Read more
In March, I talked about creating value for your employees. Recap: as employers, we should remember that employment is a two-sided business transaction – just as we are purchasing our employ... Read more
Last month, we talked about how to solicit good talent and making the most of the interview process. This month, I want to dive a little deeper into creating winning staff relationships.... Read more
You can deduct points for the cheesy title – I’ll understand! Last month, we talked about setting goals and shaping your season to create the business you want. The complaint I hear most oft... Read more
As you develop your marketing plans for the upcoming season, make sure you’re shaping your promotions and sales to benefit your business. Happy New Year! With the New Year comes new e... Read more
Steer your ship in the direction you want it to go and you’ll be fulfilled! December is here – and as the holidays draw near, it’s time to reflect on 2016. Personally and professionally, now... Read more
Good news! As you read this issue, we are on the tail end of the dreaded “JASON” season (July–November), and traffic in our salons is about to pick up again. I’ve found that it is usually Fe... Read more
In any industry, problem-solving is part of being a manager. I often joke that I am a professional firefighter, because what I do every day is put out fires. Joking aside, it rings true, esp... Read more
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