Africa Studio / Quardia Inc. / stock.adobe.com
Solid employees are one of the most vital keys to the success of your business. What your staff does while on the clock matters; so having a software program that provides you with regulation over their activities is imperative.
For your employees to excel at their jobs and ultimately increase your salon revenue, you need to empower them to perform effectively. One important thing to remember is that this can be achieved while also limiting access to sensitive areas of the system.
For example, do you want to give your staff the ability to void a transaction when necessary (such as when the manager is out on break)? Do you want to allow them to send test times to your beds after they’ve been re-lamped or to warm them up on a cold winter’s day? Although you may desire to allow your staff to perform these functions, it is understandable if you are a bit fearful that granting access to such functions could lead to misuse.
Think of the stress that would be taken off your shoulders by utilizing a software program that handles all your employee security needs!
As a salon owner, you should have complete control over configuring your employees’ security settings to include restrictions such as allowing them to void a transaction, but only on the day it was processed or allowing them to send a test time to a bed, but only for a maximum of two minutes. Perhaps you want to provide read-only access to certain areas such as your customers’ account ledger balances, or allow staff to view schedules but not manage or edit them?
The options available to you within your software program’s security area should be comprehensive and allow you place limits on the security access that you grant.
You may also want to limit access to certain types of information to protect your privacy. This can certainly be achieved if you are able to restrict admittance to specific areas within your system. For instance, you may find it helpful to allow your managers to create or receive purchase orders, but don’t want them to be able to see the salon’s average cost per item. Or perhaps, you want to give staff the ability to generate a drawer figures report at the end of their shift, but don’t want them to have access to run any other financial type reports. The ability to customize your employees’ security access in this manner is crucial.
Having a software program that acts as a security guard 24 hours a day, 7 days a week, will enable you to permit employees to complete activities that are essential to carrying out their normal duties, but provide you with audit logs and reports to monitor such activities at any time.
Customers change their names for reasons such as getting married, so you should be able to entrust any employee to update the name on a customer’s account, right? If you had the ability to monitor the exact details of these types of changes to include previous name, what it was changed to, along with which employee made the change and when, would you be more willing to allow them such access?
Security is a crucial part of your day-to-day business. Think of the stress that would be taken off your shoulders by utilizing a software program that handles all your employee security needs – if you don’t already have one in place, consider implementing one today!
Melissa Damiani is the Sales Manager of SunLync Software, Inc. a member of the JK-North America group of companies. With the company since 2002, Melissa has served the organization in several capacities, and has extensive knowledge of all aspects required to deliver robust salon management software solutions that are designed to enable measurable growth within its users’ ever-evolving business models.
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