By this time, I am sure you are in the full swing of fall prep! The weather is getting cooler, the pumpkin spice is flowing and you and your salon guests are getting ready for the upcoming h... Read more

Yes, you read that right. Post-COVID, salon operators have staff returning to work, are hiring new staff, and I’ve seen some who are a little lax about their staff requirements. I know it ha... Read more

There is truth in the phrase “only the strong survive” … I feel as though this sentiment is perfect for what is currently going on in our country. Over the last couple months, I have spoken... Read more

This month, I want to discuss the distinct difference between a good salesperson and a GREAT salesperson. In my opinion, there is one key element that comes into play and defines you as a le... Read more

As many of the country’s tanning salons gear up for reopening in this new, post-pandemic world, the questions I have been getting most recently are, “Will customers come back?” “Will employe... Read more

I would never have thought that the content of my IST article would be advice on how to sell to your salon guests while you are not legally allowed to offer your services! But, here we are.... Read more

It seems as though good employees are becoming increasingly harder to find. When we do find someone great, it is imperative to keep them happy and most importantly, motivated. People work to... Read more

I believe the difference between an average salon and a super-salon is its staff. No matter what the industry or job type, staffing problems tend to be similar – no motivation, teamwork or s... Read more

We’ve all been there – in the middle of a product sale and our salon guest is iffy on the idea of making the purchase. We feel like if we “sell” a little harder, she will buy. Often, less ex... Read more

What a catchy title, right? The phrase “20/20” has always been used to describe “perfect” vision – and so, what better time than the first month of 2020 to talk about making sure your salon... Read more