Whether we realize it or not, many of us already have our Ph.Ds in marketing … and we earned them at the shopping mall! While hunting for the perfect gifts during the holiday season, s... Read more

Why wait for October to start thinking about ways to bring attention to Breast Cancer Awareness Month? Many salon operators wait until the last minute to engage in efforts to bring awareness... Read more

Great customer relationships might take time to establish, but can be ruined in seconds, especially when salon operators say the wrong things. Here are a few examples of all-too-common phras... Read more