Teodor Lazarev / stock.adobe.com
The team’s exhausted. They’re burned-out and I am, too. I don’t know if we can recover. We’ve been working at 150% for over a year – at least most of us have.
Burnout can be pervasive throughout an entire company, so get your first-aid kit out as soon as you pick up on the problem.
About the Author: Kate Zabriskie is the president of Business Training Works, Inc., a Maryland-based talent development firm. She and her team help businesses establish customer service strategies and train their people to live up to what’s promised. For more info, visit Businesstrainingworks.com.
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