On average, I spend about 200 days a year on the road training staff at our salon and distributing partners. I’ve noticed that one of the most common factors that differentiate a successful salon from a mediocre salon is its sales team. Like the old saying goes, “You can lead a horse to water, but you can’t make him drink.” It’s the same with your staff: you can give them all of the necessary tools to succeed, but if they don’t want to be successful – you can’t make them be so. This month, I’m writing to our salons’ front line – our tanning sales force. I offer five ways to boost confidence and help them to become better, stronger and more successful versions of themselves.
I’ve found in my years of being in this business that most successful salespeople are intensely action oriented. They have a sense of urgency. They have a need for action. They possess a “Do it now!” attitude. They feel compelled to close sales. They maintain a fast pace and move quickly in every aspect of their lives.
If you love what you do, believe in yourself and know that you can achieve more, it’s time to stop making excuses and start making adjustments.
As Director of Brand Development for Devoted Creations’ family of brands, Lisa brings 17 years of industry experience, knowledge and enthusiasm to all aspects of the business, including social media, product development, training, customer relations, public speaking and marketing strategies. Lisa worked at the salon level managing a large chain of salons, which infuses her sales training and brand concepts with real world experience. Lisa has been chosen IST Magazine’s “Person of the Year” four times.
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