Bob Phibbs is the CEO of The Retail Doctor, a New York consultancy. As a speaker, sales consultant and author of The Retail Doctor’s Guide to Growing Your Business, Bob has helped thousands of businesses since 1994. With over 30 years’ experience beginning in the trenches of retail and extending to senior management positions, his presentations are designed to provide practical information in a fun and memorable format. For more info, please visit RetailDoc.com.
Motivating employees … it’s always tough in any business. Your goal is to be the go-to name in your field or industry; but you know you haven’t got a snowball’s chance in hell of seein... Read more
The more you understand about what your body is saying, the more you can see how often it gets in your way. Your body language sends wordless cues long before you try to close a sale.... Read more
Using Personality Styles to Get More from Your Team Personality types feel comfortable with people who can talk to them the way they like to be talked to. Retailers have tried everything it... Read more
6 Practical Tips That Drive Sales When you are focused on creating a team culture of customer service, it is important to realize how generational differences can impact the selling p... Read more
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