Tan Pro by THOMCO is now A Markel Company, and this change offers benefits to tanning salon owners looking to protect their livelihoods.
When it comes to insurance coverage, salon operators are looking for three things – affordable coverage, claims service that’s prompt and staff that is knowledgeable and friendly. These qualities define Tan Pro and will continue to do so under the Markel name.
As of January 2012, THOMCO was acquired by Markel Insurance Company of Glen Allen, VA, effectively making the company its own insurance carrier. This has enhanced the coverage and claims service the company delivers. With all these improvements, Tan Pro will continue to provide salon owners with peace of mind – their most invaluable asset – for many years to come.
THOMCO built its reputation among salon owners with its Tan Pro program. This coverage included protection for everything from General Liability/Professional Liability to Employee Dishonesty, Equipment Breakdown and Business Income. “We now provide a vastly improved property extension and offer a general liability extension as well … this is something we’re sure all salon owners can appreciate”, said John Clark, Managing Director.
Under the Markel banner, salon owners can expect improved customer service when they need it most. “We no longer rely upon third-party administrators to handle claims,” Clark said. “This means our claim service department will be more responsive and experienced, and they’ll be able to handle things immediately rather than waiting for permission from corporate before moving forward. That is the kind of service every salon owners wants, especially after suffering some type of loss.” Since all members of the Tan Pro team understand how the tanning business operates, they make themselves available directly to salon clients by phone from 8:30am-5pm, Monday through Friday. For emergencies that occur after-hours and on weekends, Markel has a 24/7 claim service.
Because a loss can strike a business at any time, the right coverage is vital for indoor tanning salons. By joining forces with Markel, Tan Pro will offer ever-improving coverage options, tanning industry experience and prompt customer service. “Everyone here is excited about the new and improved services we’ll continue to provide, and we’re committed to being with our tanning clients for the long haul,” Clark said. “We look forward to doing even more as time progresses.”
By becoming part of Markel Insurance Company, the company with a solid history of serving indoor tanning professionals just got better. For more information about how this new and improved insurance provider can help you, call 888.969.8030, or visit tanproins.com.