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Customer interactions make or break your business. Therefore, it’s vital to remember that when your team is unhappy, unhealthy, and perhaps unfriendly, the guest experience suffers. Each day, you provide wellness services within your business. These services can improve a person’s lifestyle, fitness level and appearance. But are you and your team achieving the same wellness benefits?
Taking care of your staff can help them provide the best possible service for your customers.
Many large corporations have started wellness or wellbeing plans for their employees. These large-scale programs may include gym memberships, team fitness events and more. But, wellness programs can be put in place for small businesses, too! Though a small business may have fewer staff, the efficiency, productivity and health of your team are incredibly important. Why? As I stated above, healthier team members tend to be happier, more energetic, more effective and focused. A healthy team also means less absent employees!
You can create your own program in which you allow personnel to use wellness services during downtime, encourage hydration by providing refillable water bottles, or even join an after-work fitness class together a couple times a week. Neglecting to take time out for exercise, healthy eats and relaxation can put you and your team at risk of high stress levels, which in turn affects productivity and the success of your business. Take FIT Bodywrap infrared sessions for example. After a long day of standing on their feet, your staff can wrap up in soothing heat to relieve pain, relax and burn calories! Allowing them to enjoy services like FIT Bodywrap can not only help them sell sessions, it can improve their wellbeing.
Making healthy choices both at work and outside of work can help prevent illness, improve health and provide calmness and clarity. Exercise and aerobic activity can help with the production of endorphins and serotonin, which are hormones that play a large role in our body’s pain relief and happiness levels. These two hormones are important because they assist with metabolism, sleep, motivation and concentration. The British Journal of Sports Medicine released a study in which they found that regular aerobic activity may increase the size of the hippocampus, which is the part of the brain that affects verbal memory, learning and emotions.
Besides the physical and mental health benefits a wellness-focused workplace can provide, there are also benefits to you, the business owner. By promoting a healthy workforce, you can reduce accidents or work-related issues, sick pay costs and lessen the amount of pressure put on other employees to cover shifts.
Do keep in mind that introducing wellness initiatives to your business does require balance. It’s still imperative that your team gets their work done! For this reason, it may be best for them to participate in the services you offer before or after their shifts.
Taking care of your staff can help them provide the best possible service for your customers. Don’t forget to take care of yourself, as well! Get involved in the wellbeing initiatives with your team and watch morale and sales grow in the process.
Kara Willingham is the Relationship Manager at FIT Bodywrap, where she cultivates partnerships with FIT Bodywrap Certified Providers and consumers alike. With over 8 years of salon and spa experience, Kara has spent the majority of her career gaining industry knowledge and spreading her love for health and beauty to everyone she encounters. Contact Kara at 760.542.6707 X 2.
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