“Are you kidding me? Weekly meetings?” Riley is questioning why Clint, his boss, is requesting weekly staff meetings instead of the longstanding monthly meetings. “Is this the beginning of a new form of micromanagement? Why do we have to change now?” Riley asks himself. “It’s such a burden with no apparent benefit.”
Clint notices Riley’s questioning response about the weekly meetings. The weekly meetings are part of the changes coming to the department. If the team didn’t meet weekly, they would struggle implementing the new software for customer relationship management. Clint needs Riley on board with this change. If Riley would be supportive, it would help management gain support from the rest of the team with this new software.
“If only there was a way to get my team to be more nimble when it comes to change,” Clint muses as he walks out of the office at the end of another long day.
Change: – it has amazing “stopping power”, doesn’t it? The very mention of change will get people digging their heels in to protect the way they currently do business.
When we undergo change, there are three basic phases involved. Each one has an effect on our ability to make the change successful.
Here are four key steps that will help people move through the three key phases of change.
Clint sat down with Riley and discussed the importance of having weekly meetings. He explained that the change to weekly meetings would provide Riley and his team more focus, accountability and empowerment in implementing the new software. Instead of micromanagement, it would allow them to establish credibility quickly and be more productive moving through the change process. Once Riley understood the reason behind the weekly meetings and their importance, he accepted the change.
When you understand the three phases of change and how to navigate through them, then you CAN be successful in moving through change to reach your objectives.
is a leadership & emotional intelligence specialist. He is a keynote speaker, trainer, coach and founder of Crystal Clear Motivation, LLC. His leading edge keynote on “Customer Connect with C.L.O.U.T – Bringing Value to your Customers” is a dynamic program that addresses key challenges in today’s world. He has traveled across multiple continents and presented his programs to people from over 40 different countries. For more info about Chuck and his programs, visit ChuckInman.com
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