It was March of 1988, when a salon owner called me to openly discuss his concerns about the future of his tanning business. Although his salon was booming and he was flush with cash, he want... Read more

Not so long ago, most people in the workplace received feedback about their job performance once-a-year during a performance review. An employee didn’t expect a development plan, a career tr... Read more

Every day, businesses lose money because those in charge do not understand or leverage their investments. When one considers the financials of organizations, it is clear that a significant p... Read more

Scenario: You’ve had a fantastic start to the year at your salon. You hired a great staff and had them trained to be tanning professionals through our Sun is Life® Training and Certification... Read more

Recently, I took my wife to dinner at one of our favorite restaurants – it has great food and atmosphere and is one of the places we usually go for a birthday, anniversary or just to celebra... Read more

1. How did you get into the tanning industry? It happened quite by accident. My wife and I were getting ready for a special event and wanting to look our best, she was having her teeth white... Read more

We all nod knowingly when anyone talks about the importance of vision, mission and business planning – and then, most of us go back to what we were doing before the interruption. As it happe... Read more

There’s no such thing as a family business without conflict. If you Google “family business feud,” you’ll get roughly 1.2 million hits in less than a second . And that, of course, is the tin... Read more

“I have been investigating a large number of failed logins on your server. Due to the volume of failed attempts, it does appear that the attempts are coming from an outside source. My compan... Read more

For many years, Bruce Williams has provided PC Tan salon customers with top notch technical support as one of the industry’s most knowledgeable resources when it comes to “everything equipme... Read more