In any industry, problem-solving is part of being a manager. I often joke that I am a professional firefighter, because what I do every day is put out fires. Joking aside, it rings true, esp... Read more
Full days in the salon usually mean a jam-packed schedule, lots of sales, and days so busy that you aren’t sure if you even ate lunch! Times like this are both exhilarating and exhausting; b... Read more
Business owners would like to think that security breaches are a thing of the past. With so many advances in technology, one would think that this also means advances in security against dat... Read more
Fear of change and leaving one’s comfort zone can be enough to make anyone hesitant to take any sort of action, even if certain changes will benefit your business in the long term. Not knowi... Read more
If you are anything like me, your days are ruled by performance driven, Type-A perfectionism: that means you are easily annoyed when small details of a plan go awry. No matter how successful... Read more
People-watching is absolutely one of my favourite pastimes on vacation … which is quite bizarre when I think about it, because it isn’t an activity I spend any time on at home. This is proba... Read more
September? Is it really already September? It seems as though this summer just flew by! Now that salon traffic is officially slowing down, we should take the time to reflect on this year’s t... Read more
While it is impossible to know the FDA’s timeline for publication of the final versions of the two proposed rules for our industry, the ITA and ASA continued our efforts through the summer t... Read more
As the tanning season comes to an end, many salon and spa owners wonder what to do to boost sunless sales in a way that is more in keeping with the spirit of the festive season. Most... Read more
Whether you think of yourself as a “brand” or not, it’s time to start acting like a brand manager, for yourself. In the past, creating a business brand meant that our personal lives could si... Read more
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