Q: One of our tanners was trying to compare beds in one salon to those in another by the “total watts of power” that the bed claimed to emit. How does this work? Kristi & Tiffani Abela... Read more
This is Part 2 of what Planet Sun Manager Jen Palumbo shared with me regarding how she and her team handle resistance and objections to wearing eyewear from customers at the chain’s eight Ne... Read more
Dealing with property damage at your salon can be extremely frustrating. But that frustration is multiplied when another party is responsible for the damage. We see many claims of this type... Read more
I’m taking this opportunity to call to your attention the work and contributions of a truly unselfish ITA Board member, Jim Shepherd, owner of Sperti Sunlamps in Crescent Springs, KY. Many o... Read more
It has been a busy and difficult year for the industry in the state legislative fights, with approximately 46 bills introduced in 30 different states. Early in the session, New Jersey follow... Read more
On May 6, the U.S. Food and Drug Administration announced its intention to reclassify tanning equipment and sunlamps to Class II medical devices, and is considering several other safety cont... Read more
For me, it’s a bit of an occupational hazard, but one of my roles at Helios is to help salon operators adapt their marketing strategies and pricing menus to the capabilities of our applicati... Read more
It should come as no surprise to the reader that Cancer Research UK (CRUK) isn’t at the top of my Christmas card list. However, I am considering reviewing that decision because, of late, the... Read more
In my recent travels, I’ve really noticed a distinct difference between what makes a good salesperson versus what makes a great salesperson. In my opinion, there is one key element that come... Read more
If you missed my column last month called, “Game On!” I forgive you – it’s busy season! Here is the Tweeted or micro-blog version of the article in 140 characters or less: 14-unit salon play... Read more
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