As you launch new training initiatives or refine those you already have, keep the larger picture in mind. There are really two types of training. The first and most basic centers on t... Read more
When you think of leadership, you are actually thinking about influence. At its core, leadership is really about your influences on the people around you, and the ability to mo... Read more
“Dear Client …” That’s how the letter usually begins. The next few sentences are a little trickier; there is really no good way for someone to hear that their data has been stolen. Unfortuna... Read more
Rubbing shoulders with successful people has demonstrated that they all share certain characteristics. There are six traits that all successful people have in common, and they serve as drive... Read more
1. How did you get into the tanning industry? I started importing tanning beds to the U.S. in 1978 and opened the first Midnight Sun® salon (national chain) on Madison Avenue in NYC the same... Read more
Our September Salon of Distinction operator – April Wisnieski of Velocity Tan in Norfolk, NE – pointed out during our interview that a typical tanning salon customer has a limited amount of... Read more
Danny checks his email and finds a message advising him that he is the new team leader for the Alpha project. The email goes on to say, “During your time at this company, we believe you have... Read more
So you’re opening a new business? Congratulations! At this stage, the new business owner needs to enlist people who will serve as an extension of the brand. He or she will want people who, w... Read more
For many, success is an elusive goal. They feel powerless and resort to blaming their circumstances for the condition of their lives. But success is more scientific than you think. It follow... Read more
Sounds like a cliché, for sure. Okay, so how many of you actually consult with your salon guests so that they “tan with a plan?” How many read from a pick list? Do you recite, “How’d you lik... Read more
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