This month, our Salon of Distinction featured Michigan salon chain, J2 Tanning. During my interview with Co-owner Justin Carpenter, he lamented that the media has done quite a job planting t... Read more
“Every day’s a crisis,” Jeff grumped to his car pool members after work. “If it isn’t an urgent deadline, then the boss is mad or equipment is on the fritz! I never get to relax, no matter h... Read more
Dave Sowers Senior Sales Professional, Interlectric Corporation How did you get into the tanning industry? I was straight out of college and looking for a job to start paying back my student... Read more
Motivating employees … it’s always tough in any business. Your goal is to be the go-to name in your field or industry; but you know you haven’t got a snowball’s chance in hell of seein... Read more
It’s a simple fact: Clutter is postponed decisions. Many entrepreneurs and managers have cluttered offices – unless they have an organized assistant. If you don’t believe it, just start look... Read more
Selling is something everyone does each and every day. Every conversation is a selling moment and a perfect opportunity to leave an indelible impression with whom you are speaking. That impr... Read more
Not long ago, a training consultant got a call from a sales manager who said, “We need sales training!” The consultant answered, “Are you sure?” The caller explained that some of their custo... Read more
Rick Norvell Founder & President, Norvell Skin Solutions How did you get into the tanning industry? There are many moments that led to the founding of Norvell Skin Solutions, but indeed... Read more
After several months of working sunup to sundown at your salon, you’re ready for some downtime, right? Well, almost… As another Busy Season rolls through your books, it’s time to take a shar... Read more
Are you creating a Signature Moment with your salon guests? How do you greet a new salon guest? Sounds like a simple question; but are each of your team members on the same page as you, the... Read more
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