Motivating employees … it’s always tough in any business. Your goal is to be the go-to name in your field or industry; but you know you haven’t got a snowball’s chance in hell of seein... Read more
It’s a simple fact: Clutter is postponed decisions. Many entrepreneurs and managers have cluttered offices – unless they have an organized assistant. If you don’t believe it, just start look... Read more
Selling is something everyone does each and every day. Every conversation is a selling moment and a perfect opportunity to leave an indelible impression with whom you are speaking. That impr... Read more
Not long ago, a training consultant got a call from a sales manager who said, “We need sales training!” The consultant answered, “Are you sure?” The caller explained that some of their custo... Read more
After several months of working sunup to sundown at your salon, you’re ready for some downtime, right? Well, almost… As another Busy Season rolls through your books, it’s time to take a shar... Read more
Are you creating a Signature Moment with your salon guests? How do you greet a new salon guest? Sounds like a simple question; but are each of your team members on the same page as you, the... Read more
We can all agree that both personally and professionally, growth is a good thing. Growth in business means increased opportunity and responsibility. In our industry, and others, growth can’t... Read more
Tis the season to make sure the lamps in your UV equipment are operating at peak performance: great tans = happy customers! Of course, the first step in offering your salon guests optimal ta... Read more
The more you understand about what your body is saying, the more you can see how often it gets in your way. Your body language sends wordless cues long before you try to close a sale.... Read more
While thousands of tanning facilities have both UV and sunless options on their menus, there are many salon operators who have not yet made the leap into the spray-tan market. Continuing thi... Read more
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